Ice Qube, Inc offers an elevated standard level of commitment to our cooling systems. We have contracted with Siemens Building Technologies to provide on-site service for our cooling systems.
This service applies to all Ice Qube cooling systems at no additional charge during the warranty period.*
This on-site service will work in conjunction with our in-house technical staff to provide a resolution to any questions or problems you may encounter. The on-site service is for warranty work, and will be available on a post warranty basis to help reduce down time. Unlike competitors who typically remove the unit and take it off-site for repairs, under this program repairs can be made on-site.
Please contact our sales staff or technical staff for any questions you have about our field service. Also, you may download Ice Qube product manuals and troubleshooting guides, or view our warranty page.
*Excludes hazardous duty units
*All Qube and Blade series units are excluded from in-field service. These units will either be returned to the factory for repair or may be eligible for a replacement unit. This will be at the sole discretion of Ice Qube, Inc.